General
What does PTG Stand For?
PTG Stands for Precise Transport Group
Who are PTG Travel ?
We’re a digital car service providers in Kenya. Starting in 2009 as Pewin Cabs with four cars and the belief that taxis and vans in Kenya can be done better. We now have over 1000 cars in our fleet making us the largest Kenya owned Transport Company. We have branches in Mombasa, Eldoret and Kisumu and soon to be found in two East African countries. PTG Travel is part of the Pewin Group of Companies.
I have a query, how do I contact PTG?
You can contact us through our email [email protected], through our website or our 24/7 call center +254 709 801 100
How can I book a PTG service?
Bookings can be made through the PTG app, website, or by contacting our customer service team.
Pricing & Payments
What payment methods do you accept?
We accept cash, mobile money, and online payment systems.
What is your cancellation policy?
If your driver has been on way to you for less than 5 minutes when you cancel the booking, we won’t charge you a cancellation fee. If your driver has been on the way to you for over 5 minutes when you cancel the booking, we will charge you a cancellation fee.
Are there any additional charges?
Additional charges may apply for toll fees or extra services like waiting time.
Safety
Are your drivers trained?
Yes, all PTG drivers are highly trained and licensed.
How do you ensure passenger safety?
We track all rides in real-time and offer 24/7 customer support.